According to the document, the Government intends to “deepen the reform of the front-office/back-office coordination of public services, using available technologies, including artificial intelligence”, expanding “services whose processes can be handled entirely digitally”, but “ensuring in-person or remote assistance to technically excluded citizens”.

The Government also intends to “ensure interoperability between public administration services” by eliminating redundancies, with “intelligent data sharing between services”, respecting privacy and ensuring the application of the “only once principle, so that citizens and businesses do not have to provide data already available to the State, and converging towards the use of a single platform for the central administration's interface with citizens and businesses".

In the document, the executive indicates that it intends to make progress in “digitisation, dematerialisation of processes, technological development, strengthening of cybersecurity and integration of artificial intelligence tools in public administration”.

To this end, each ministry will carry out an “exhaustive survey of all the bureaucratic processes that companies and citizens face (with emphasis on the areas of health, education and knowledge-intensive services)”.

Each process will thus be subject to an evaluation and, if its existence is not justified, it will be eliminated.

The objective at this point is to “move forward with the full digitisation of all administrative processes, including integration with AI for automatic form validation, pending alerts and assisted completion”.

In addition, the Government highlighted its intention to “swiftly implement the already published National Digital Strategy (EDN)” and to “finalise and implement the National Agenda for Artificial Intelligence, triggering a new era of productivity growth in the national economy and efficiency in Public Administration”.