“I have not had any reports of any problems in our systems that would have led to any need for intervention on our part,” Pedro Portugal Gaspar told Lusa.
“We are talking about the new passport system, which is a matter in which AIMA participates in an ancillary manner, in the sense that it is essentially a passport control system and, therefore, the system of police forces that actually ensure border control,” explained Pedro Portugal Gaspar.
However, he admitted that “there is an adjustment here of the rules of adaptation to the new challenge that is agreed between the various community countries”, added the leader.
Citizens from outside the Schengen area have faced hours-long queues to pass through the immigration control zone, something that has led to protests from those arriving, whether immigrants or tourists.
However, Pedro Portugal Gaspar admits that the system is still “in a period of tolerance”, before “packing and recovering” to a “cruising speed”.
In a joint statement from several border management entities, including AIMA, authorities said Monday that the new system will allow for "more rigorous and efficient management of the entry and exit" of citizens into the Schengen area.
The Internal Security System (SSI), through the Borders and Foreigners Coordination Unit, a structure created within the SSI after the extinction of the Foreigners and Borders Service, says that Portugal is entering "a new era in border management" with the implementation of new control systems.
According to the SSI, these systems are being installed as part of the European border management digital transformation plan, which will bring "more innovation, security and trust".
The SSI states that these new systems are being installed from today at various air and sea border points with the involvement of the GNR, PSP, the entities managing airport and port infrastructures, the Ministry of Foreign Affairs, AIMA and the National Internal Security Network (RNSI).
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I work in the boometric industry. The technology certainly makes border crossings more secure, but it will never make it more efficient. It's a matter of tech limitations, unease by travelers with biometric collection, and unfamiliarity with the operation.
By Paul from Lisbon on 22 May 2025, 06:31
The reasom AIMA has no complaints is that at Faro they are non operational. So nothing to complain about. However if you are from UK it is a nightmare scenario of very long queues because only two or three gates are opened with hundreds of people waiting
By Harvey Goldsmith from UK on 22 May 2025, 10:27
This is yet another debacle that makes Portugal look like a third world country. Who wants to visit a place for a short break that entails spending three hours navigating border control. It’s an absolute joke. I visited Dubai last month and used e-gates with no queues and it took minutes. Portugal and the EU are in the dark ages. Goodbye tourism!
By Paul K from Algarve on 22 May 2025, 16:18